Offload the admin.
Load up the schedule.
I design and build AI-powered systems that streamline how your business operates—from simple automations to full-value AI agents.
What I Build
What can AI automation actually do for a local service business?
Lead Response
Every inbound lead gets answered in seconds — day, night, or while the crew is out on a job.
- AI intake across web forms, SMS, and email
- AI receptionist that answers calls 24/7
- Instant auto-reply that qualifies before you call back
- Real-time booking against your live calendar
- Every lead logged to your CRM or spreadsheet
Follow-Up
Most jobs are won on the second, third, and fourth touch — the ones that never happen manually.
- Speed-to-lead sequences across SMS and email
- Re-engagement campaigns for cold and lost leads
- Automatic review requests after a completed job
- Quote and estimate reminders that chase themselves
Admin Systems
The back-office work that eats your evenings, handled before you get to it.
- Invoice generation and job-record cleanup
- Internal handoffs between office and field
- Email triage that sorts, labels, and alerts you
- Owner dashboards with daily or weekly summaries
Why response time is the whole game. In a study of 1.25 million sales leads across 42 companies, firms that contacted a lead within an hour were nearly seven times more likely to qualify that lead than firms that waited one more hour — and more than 60 times more likely than those who waited a full day (Oldroyd, McElheran & Elkington, Harvard Business Review).
Closing that gap is the entire point of these systems. For one Knoxville junk-removal company, instant response across calls, texts, and web forms produced a 22.9% lead-to-job conversion rate against a typical 3–5% industry baseline — the full breakdown is in the Junk Galaxy case study.
| Time to first contact | Odds of qualifying the lead | What it means in practice |
|---|---|---|
| Under 1 hour | Baseline — the fast group | You are in the conversation |
| 1–2 hours | About 7× less likely | One extra hour costs most of the opportunity |
| 24 hours or more | About 60× less likely | Effectively a dead lead |
About Me
Builder mindset, business-first execution.
I'm Brandon Burkart. I focus on shipping useful workflows that reduce friction and improve response time—not just "AI for AI's sake".
My work typically starts with one high-impact workflow (like lead intake + auto replies), then expands into routing, scheduling checks, and internal handoffs once the foundation is solid.
Selected Work
Portfolio
Galaxy
Junk Galaxy — Lead Capture Systems
Case StudyA 22.9% lead-to-job conversion rate (vs a 3–5% industry baseline) and zero leads lost to coverage — the intake, response, and reporting systems built for a Knoxville junk-removal company. Read the case study →
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Lead Intake + Auto Reply
Captures inbound leads, replies immediately, logs to a sheet/CRM, and schedules follow-ups.
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AI Receptionist (Voice)
Handles inbound calls, routes based on intent, and integrates with calendar for real-time booking.
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Owner Summary Report
Aggregates weekly metrics into a simple digest: lead volume, response time, and booked revenue.
Common Questions
What do owners ask before they automate anything?
What AI automations should a small business start with first?
Start with one high-impact workflow: lead intake plus instant auto-replies. It is the fastest thing to launch and the easiest to measure. Once that foundation is running, it expands into routing, scheduling checks, and internal handoffs. Trying to automate everything at once is the most common way these projects stall.
How can AI help with lead management for small businesses?
The Lead Intake system captures inbound leads, replies immediately, logs them to a spreadsheet or CRM, and schedules follow-ups automatically — so nothing falls through the cracks while you are on a job. In practice this moved one Knoxville junk-removal company to a 22.9% lead-to-job conversion rate against a typical 3–5% baseline. The details are in the Junk Galaxy case study.
Do business owners need to know how to code?
No. Brandon handles the design and the build. Owners receive ready-to-run systems and the training to operate them — no coding required on your end.